Instant Connection
You no longer have to wait, days or even weeks for therapy! Access high-quality therapy sessions, in just a few minutes. Sign up, complete 4 easy steps and connect with a therapist in minutes. It's that easy!
Connect in 4 easy steps
Create an account on our platform.
Top up the wallet with a minimum of £15 using a credit/debit card.
Submit a request
Use the platform to quick connect, where you will be placed in a pool of therapists will link you with a therapist based on availability OR
Schedule an appointment with a specific therapist at your choice of date and time (subject to availability).
Ensure sufficient funds in your wallet to book and start the session.
At the time of your appointment, ensure you are logged into your account and have an adequate internet connection for a video call.
When you book an appointment or quick connect with one of our therapists, our priority is to provide you with a safe and confidential space to work on your goals.
You must not schedule an appointment unless you are at least 18 years old, unless accompanied by an appropriate adult.
The wallet balance will be deducted on a per-minute basis.
If the wallet balance falls below £7.50, you will be prompted to top up.
If you top up within 5 minutes, the session continues.
Session will end when the wallet is empty.
Any remaining balance stays in the wallet for future use.
The wallet is reloadable and can be topped up at any time.
The available balance is displayed in your account.
Per-minute rate: £1.50 per minute.
Block purchase: 30 minutes for £40.00 (£1.33 per minute).
Flexible payment options ensure affordability and control over therapy expenses.
The platform aims to make therapy sessions convenient and easily accessible to all users.
By following these steps, you can easily manage your therapy sessions and payments, ensuring a seamless and controlled experience.
IMPORTANT: IF YOU ARE THINKING ABOUT SUICIDE OR IF YOU ARE CONSIDERING HARMING YOURSELF OR OTHERS OR IF YOU FEEL THAT ANY OTHER PERSON MAY BE IN ANY DANGER OR IF YOU HAVE ANY MEDICAL EMERGENCY, YOU MUST IMMEDIATELY CALL 999 (OR 111 IN A NON-EMERGENCY). YOU MAY ALSO CONTACT SAMARITANS BY CALLING 117 123, TEXTING “DESERVE” TO 85258 OR VISITING THEIR WEBSITE HERE.
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